Shipping Methods:

• UPS (United Parcel Service)
• USPS Priority Mail
• Commercial Freight Lines (Varies)

UPS

For domestic deliver we normally use UPS Ground for cartons up to 70 pounds (31.75 kilograms) or less. UPS 3-Day Select®, UPS 2nd Day Air®, and UPS Next Day Air® are also available.

For international shipments, we offer UPS Standard®, UPS Worldwide Expedited®, and UPS Worldwide Saver®.

Delivery restrictions may apply to some areas when using certain types of express delivery.

USPS

We also offer Priority and Express Mail shipping through the United States Postal Service (USPS).

USPS shipping is required for PO BOX destinations, some Military APO/FPO addresses, and for those customers who find USPS deliveries more convenient of cost-effective. This includes international shipments.

Receive a Damaged Shipment?

Follow these steps:

1. Save all packing material and the damaged carton or shipping container.
2. Do not remove damaged merchandise from your delivery address.
3. For UPS deliveries: Call UPS Customer Service for your area immediately. A representative will come to your location to inspect the package. If you are unable to contact UPS, please contact us for assistance.
4. After the inspection has been completed by a representative from the carrier, the merchandise must be returned to us, along with your request for exchange, credit, or refund. Indicate the type of action you wish for us to take and enclose a copy of your invoice, returning it to us along with the damaged merchandise.

1. For USPS deliveries: File a claim with USPS. You can begin this process online at https://www.usps.com/help/claims.htm